What Are Cookies?
Cookies are small text files that are placed on your device — computer, tablet, or smartphone — when you visit a website. They are widely used to make websites work correctly, work more efficiently, and to provide information to the website owner.
Cookies cannot run programmes, carry viruses, or access information stored on your device beyond what they are designed to collect. They are stored by your browser and can be read only by the website that set them, or in some cases by trusted third-party services used by that website.
In addition to cookies, we may use similar technologies such as web beacons, pixel tags, and local storage. For the purposes of this policy, all such technologies are referred to collectively as "cookies".
Why We Use Cookies
CarpenterPro uses cookies on carpenterpro.co.za for the following general purposes:
- To ensure the website functions correctly and securely
- To remember your preferences and improve your browsing experience
- To understand how visitors use our website so we can improve it
- To measure the effectiveness of our content and services
- To support the performance, caching, and security of the website
- To enable features provided by trusted third-party tools and plugins
We do not use cookies to collect sensitive personal information, and we do not use cookies to serve advertising or sell your data to third parties.
Types of Cookies We Use
We use the following categories of cookies on this website:
Third-Party Cookies
Some cookies on this website are set by third-party services that we use to operate and improve the site. These may include, but are not limited to:
- Analytics platforms — tools that collect anonymised data about how visitors use the website, such as pages visited, time spent, and traffic sources
- Marketing and tracking tools — services that help us understand the reach and effectiveness of our online presence
- WordPress plugins — plugins used for contact forms, caching, performance optimisation, and website security
- Hosting and content delivery services — services that optimise the speed and reliability of the website
Please note: The specific third-party tools and plugins we use may change from time to time as we update and improve the website. When new tools are introduced that use cookies, this policy will be updated accordingly. We encourage you to review this page periodically.
Third-party cookies are governed by the privacy and cookie policies of those third parties. CarpenterPro does not control how third-party services collect or use your data. We only engage third-party services that we believe handle data responsibly.
You may opt out of certain third-party analytics and tracking tools by visiting their respective opt-out pages or by using your browser settings as described in Section 7 below.
How Long Do Cookies Last?
Cookies are either session cookies or persistent cookies, depending on how long they remain on your device:
- Session cookies — These are temporary and are deleted automatically when you close your browser. They are used to maintain continuity during a single browsing session.
- Persistent cookies — These remain on your device for a set period of time, or until you delete them manually. The duration varies depending on the cookie's purpose — from a few hours to several months.
Essential and security cookies typically last for the duration of your session or for a short fixed period. Analytics and functional cookies may persist for longer periods to recognise returning visitors and track usage patterns over time.
Your Choices Regarding Cookies
You have the right to decide whether to accept or decline non-essential cookies. You can exercise this right in the following ways:
- Browser settings — You can configure your browser to block or delete cookies at any time. See Section 7 for browser-specific instructions.
- Third-party opt-outs — Many analytics and marketing tools provide their own opt-out mechanisms. Please consult the privacy policies of those services directly.
- Contacting us — If you have questions about how specific cookies are used on our site, you are welcome to contact us at [email protected].
Important: Disabling essential or security cookies may prevent parts of the website from functioning correctly, including the contact forms. We recommend keeping these enabled for the best experience.
Managing Cookies in Your Browser
Most browsers allow you to view, manage, block, and delete cookies through their settings. Below are links to cookie management instructions for the most commonly used browsers:
| Browser | Cookie Settings Page |
|---|---|
| Google Chrome | support.google.com/chrome |
| Mozilla Firefox | support.mozilla.org |
| Apple Safari | support.apple.com/safari |
| Microsoft Edge | support.microsoft.com/edge |
| Opera | help.opera.com |
Please note that if you block or delete cookies, some parts of this website may not work as intended, and you may need to re-enter information on your next visit.
Legal Basis Under POPIA
South Africa's Protection of Personal Information Act 4 of 2013 (POPIA) governs how personal information is collected and processed. To the extent that cookies used on this website collect personal information — such as IP addresses or browsing behaviour — such processing is carried out on the following lawful grounds:
- Legitimate interest — Essential, security, and cache cookies are necessary for the proper operation and protection of this website. Their use is in the legitimate interest of both CarpenterPro and our users.
- Consent — Where cookies collect personal information beyond what is strictly necessary — such as analytics or third-party tracking — we rely on your consent. You may withdraw consent at any time by adjusting your browser settings or contacting us.
For more information about how we handle your personal information more broadly, please refer to our Privacy Policy.
If you believe your personal information has been processed in a manner that is not compliant with POPIA, you have the right to lodge a complaint with the Information Regulator of South Africa at www.inforegulator.org.za.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the technologies we use, updates to applicable law, or changes in our business practices. Any updates will be published on this page with a revised date at the top.
Because the specific plugins, analytics tools, and third-party services we use may change over time, we encourage you to review this page periodically to stay informed about how cookies are used on this website.
Your continued use of carpenterpro.co.za after any update constitutes your acknowledgement of the revised policy.
Contact Us
If you have any questions about this Cookie Policy or how cookies are used on our website, please contact us: