Privacy Policy

1. Introduction

This Privacy Policy explains how CarpenterPro in Bloemfontein, South Africa, collects, uses, and protects your personal information in accordance with the Protection of Personal Information Act (POPIA).

By using this website and submitting your information, you agree to this policy.

2. Information We Collect

When you submit a form on our website, we may collect:

  • Full name
  • Phone / WhatsApp number
  • Email address
  • Suburb and project details
  • Any images or descriptions you provide

3. How Your Information Is Used

Your information is used strictly to:

  • Assign a suitable local carpenter to contact you
  • Communicate with you regarding your enquiry
  • Provide our Price Protection service (if requested)
  • Keep internal records of enquiries

4. Who We Share Your Information With

Your information is shared only with:

  • The carpenter assigned to your project

We do not sell, trade, or share your data with any other third parties.

5. How We Store Your Information

Your information is stored securely via:

  • Email records
  • WhatsApp communication
  • Internal records for service tracking

We take reasonable steps to protect your data from misuse or unauthorised access.

6. Your Rights Under POPIA

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Withdraw consent at any time

Requests can be sent to: [email protected]

7. Consent

By submitting any form on this website, you consent to your information being used and shared as described in this policy.

8. Contact

CarpenterPro
Bloemfontein, South Africa
Email: [email protected]
WhatsApp: 063 363 1981